Customer Care
Whether you need help with an order, have a question about our products, or simply want guidance while shopping — we’re right here for you.
How to Reach Us
Email: care.miraayaa@gmail.com
WhatsApp: +91 96198 66785
Our team will get back to you as soon as possible with all the support you need.
Support Hours
We’re available: Monday – Saturday: 10 AM to 7 PM IST
Messages received outside these hours will be answered the next working day.
Frequently Asked Questions
Got questions? We've put together answers to help you better understand Miraayaa and make your shopping experience smooth and joyful.
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How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Shipping time depend on your location.
Once dispatched, orders are typically delivered within 5 - 7 business days, depending on the location in India.
For International Shipping delivery timelines may vary between 10 - 15 business days, based on destination and customs clearance.
What are the shipping charges?
Shipping charges vary based on your location and order value. Details will be provided at checkout.
Do you accept returns or exchanges?
Since our products are handcrafted, we do not accept returns.
However, if your order arrives damaged or incorrect, please contact us on care.miraayaa@gmail.com within 48 hours of delivery. Refer to the Returns & Refund Policy for further details.
Can I modify or cancel my order after placing it?
Yes, you can!
If you need to modify or cancel your order, please contact us via email or WhatsApp as soon as possible.
We can make changes only if the order hasn’t been shipped yet.
Our team at Miraayaa will be happy to assist you right away!
We’re Here to Help
If you still have any questions - big or small - just reach out.
At Miraayaa, we believe customer care should feel warm, responsive, and personal… just like home.
Just fill in the form below and we will contact you soon.